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Legal & Compliance•Last Updated: March 28, 2025

Contact Us & Grievance Redressal

We are here to support your creative journey. Get in touch with our customer success team, billing desk, or statutory Grievance Officer.

Direct Contact Channels

Customer & Technical Support
support@behaveiq.in

For general queries, bug reports, and API quota assistance.

Billing & Refund Desk
support@behaveiq.in

For Razorpay invoices, upgrades, and 7-day refund guarantee requests.

Registered Entity & Office

BehaveIQ Creator Intelligence Technologies

New Delhi, Delhi, India - 110001

Operating Hours & Turnaround

Monday – Saturday: 10:00 AM – 7:00 PM IST

Average email response within 2–4 business hours

Send a Direct Message

Fill out the form below and our operations desk will review your inquiry within 24 business hours.

Statutory Grievance Officer (Indian IT Rules, 2021)

In compliance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, users may escalate any unresolved disputes, payment discrepancies, or privacy concerns directly to our designated Grievance Officer:

Name: Tarun Sharma

Designation: Compliance & Grievance Redressal Officer

Email: support@behaveiq.in

Office Address: New Delhi, Delhi, India - 110001

Acknowledgement Timeframe: Within 48 hours of receipt

Disposal / Resolution Timeframe: Within 30 days of receipt